A few helpful answers.
We ship to the United States, Canada and Europe. See our Shipping Policy for destinations and details.
We process orders in 2–4 business days. Delivery takes 15–30 calendar days after dispatch. We email your tracking number.
Shipping is free on merchandise subtotals of $35 or more before discounts. Below $35, shipping is $6.99.
Yes. Product prices include taxes and customs duties.
Yes, within 90 days after delivery. New, lightly used, defective and quality-issue products are eligible, with no excluded product categories. Contact us before returning. Return postage is normally paid by the customer, except where mandatory law requires otherwise.
Email us to arrange an exchange and receive the return address. We arrange the replacement after receiving the returned item.
We arrange refunds to your original payment method within 7 business days after receiving your return. Your payment provider’s posting time may vary.
Email us while your order is processing. We cannot change the address once the parcel has shipped.
