Effective Date: 2026-09-22

This policy explains how Plate Willow handles personal information.

Contact and delivery information supplied for orders or support, including name, email, telephone and addresses.

Order details, purchased items, payment status and transaction references.

Account information if an account is created.

Technical and usage information, including IP address, browser, device, pages visited and cookie identifiers; optional analytics and advertising data only with consent.

Process payment, fulfil and track orders, handle returns and provide customer support.

Maintain shopping carts and optional customer accounts, protect the store and prevent fraud.

Meet record-keeping obligations and resolve disputes.

With consent, measure website use and advertising performance through Google Analytics 4 and Google Ads.

The website uses the following declared cookie categories:

Necessary: shopping cart, checkout, authentication and saved consent preferences.

Analytics: Google Analytics 4, subject to consent.

Advertising: Google Ads, subject to consent.

Necessary cookies support core store functions. Optional analytics and advertising are disabled until you consent. You may accept, reject or choose optional categories, and change or withdraw your choice through Cookie Settings. Withdrawing consent does not affect earlier lawful processing.

The following analytics or advertising services are declared:

Google Analytics 4

Google Ads

Accepted cards: Visa, Mastercard, American Express, JCB, Discover, Diners Club, UnionPay.

Google Analytics 4 and Google Ads, subject to consent.

Payment processing services used at checkout, delivery carriers, and hosting and transactional-email providers as needed to operate the store.

We use reasonable technical and organisational safeguards to protect personal information, including encrypted transmission and limited access. No system can guarantee absolute security. Information is retained only as long as needed for orders, support, legal obligations and disputes, then deleted or anonymised.

Depending on applicable law, you may request access, correction, deletion, restriction, objection or a copy of your personal information, withdraw consent, or complain to the relevant supervisory authority. Email [email protected]. We may verify your identity and retain records where legally required. Where services process data outside your country, applicable transfer safeguards must be in place.

For privacy questions, email [email protected].

LUCO operates Plate Willow at MI NW OF COTTONWOOD DAY SCHOOL, CHINLE, AZ 86503, United States. Information is collected from details you provide, your orders and use of the store, and transaction or delivery updates from service providers.